General Alpine Practices
Facial coverings will be required for all guests and staff wishing to access Alpine areas. The only exception will be when eating or drinking. As per PHO guidelines, children under three years of age are recommended to wear facial coverings but are not mandated to do so.
As most of you have experienced, capacity restrictions are a key tool in the fight to prevent the spreading of COVID-19. There may be times where we are required to limit attendance to the hill. New this year, we will be implementing advance online ticket sales.
Alpine lift tickets, rentals, and lessons will be available for purchase via our booking platform. The release schedule is below in the ‘Getting Your Lift Tickets, Rentals, and Lessons’ section.
*Season Pass Holders are not required to reserve in advance. Use your pass ‘as normal’.
We will be setting a limit on the number of alpine season passes sold this year.
*As of September 25, we are now sold out of regular alpine season passes for the 2020/2021 winter season. We are so grateful for your overwhelming support this season.
Brand new this year, consider purchasing our midweek only pass.
All high-touch surfaces, including chairlifts and restrooms will be frequently cleaned and disinfected. Hand sanitizing stations will be provided throughout the Alpine area.
Physical distancing will be enforced in all areas of our operations.
Employees will undergo daily health screenings and receive appropriate training on company protocols and procedures. Employees are required to wear face coverings, regularly wash their hands and stay home if sick.
All alpine area transactions will be cashless. We are supporting this initiative by offering advanced online purchasing of tickets and lessons.
The Polar Coaster Tube Park will not be available this season. Due to limited capacities at the ski area, our snow tubing park will be closed for this season. There will still be tobogganing available near the Nordic Centre, as always. If you have already purchased a polar coaster add-on with your season pass, you will be contacted and provided with a refund.