Manning Park Resort COVID-19 Winter Operations | Year Round Family Friendly Resort
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our 2020/21 winter operations plan

Dear Manning Park Resort Snow Sport Enthusiasts,

My first thoughts are with you and your families and hope you all remained safe and healthy during these past few months. I would also like to thank those of you who stopped by this summer to offer your support as we resumed our operations. It was great to reconnect with you.

Thank you to everyone, both new and loyal supporters, who have reached out to express their excitement for the upcoming season. I too am looking forward to that clean, winter mountain air and the feel of deep Manning Park powder under my boards. I am also excited to begin sharing our operational plans for the upcoming winter 2020/21 season with you.

Since resuming operations this past June, we have implemented physical distancing and enhanced sanitizing practices, worked with industry leaders to create best practices and supported local and provincial government health guidelines. We have also been fortunate to learn from our snow sport colleagues in the southern hemisphere who are nearing the end of their winter season. With this experience and knowledge, we will continue to make the safety of our guests and staff our highest priority.  

With the ever-changing nature of COVID-19, our operational plans may require adjustments throughout the winter season. As we move closer to our anticipated opening date of December 11, 2020, we are committed to providing you with the most up to date information as our plans evolve.

As most of you have experienced, capacity restrictions are a key tool in the fight to prevent the spread of COVID-19. As we adhere to provincial health authority guidelines, there may be times where we are required to limit attendance. We are confident this will be experienced on a limited basis. To assist with the guest experience, we will be offering additional food and beverage options with an outdoor BBQ with seating and the Whiskey Jack Bistro, also with outdoor seating located next to the Guest Services building.

A couple of other changes you can expect are online ticket sales, limited and restricted foot passenger traffic on the chairlifts and the absence of tobogganing in the Alpine areas. Tobogganing will be available as always at the resort next to the Nordic Centre.

I would also like to thank everyone who has purchased their season passes for the upcoming season. Demand this year has been very strong and we will be setting a limit on the number of season passes sold. *As of September 25th, we have reached our limit on regular alpine season passes sold for the 2020/21 winter season. We are incredibly grateful for your overwhelming support. Due to the incredible demand, we have introduced two new alpine midweek only passes for Seniors and Adults.  

Included below is our operating plan for the upcoming season. We will continue to update this page as we near our anticipated opening date, so please return to review closer to the start of the season to stay up to date on our operating practices.

We are excited to welcome everyone back to the mountain this coming winter and look forward to seeing you on the slopes.

Vern Schram

General Manager

General Alpine Practices

Facial coverings will be required for all guests and staff wishing to access Alpine areas. The only exception will be when eating or drinking. As per PHO guidelines, children under three years of age are recommended to wear facial coverings but are not mandated to do so.

As most of you have experienced, capacity restrictions are a key tool in the fight to prevent the spreading of COVID-19. There may be times where we are required to limit attendance to the hill. New this year, we will be implementing advance online ticket sales. Information on ticket purchasing will be available closer to the start of the season.

We will be setting a limit on the number of alpine season passes sold this year.

*As of September 25, we are now sold out of regular alpine season passes for the 2020/2021 winter season. We are so grateful for your overwhelming support this season.

Brand new this year, consider purchasing our midweek only pass.

 

All high-touch surfaces, including chairlifts and restrooms will be frequently cleaned and disinfected. Hand sanitizing stations will be provided throughout the Alpine area. 

Physical distancing will be enforced in all areas of our operations.

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Employees will undergo daily health screenings and receive appropriate training on company protocols and procedures. Employees are required to wear face coverings, regularly wash their hands and stay home if sick.

All alpine area transactions will be cashless. We are supporting this initiative by offering advanced online purchasing of tickets and lessons.

Getting Your Tickets

More information on getting your tickets will be made available closer to the season.

Facial Coverings

Facial coverings will be required in every part of our operation, including when loading and riding chairlifts, inside all buildings, and during all ski and snowboard lessons. No one will be permitted on the mountain without a facial covering. This is a practice that will be adopted by all members of the Canada West Ski Areas Association (BC, Alberta and the Yukon region). Facial coverings must be large enough when worn to cover an individual’s nose and mouth.

The Chairlifts

During peak periods, we will load the lifts as normal. You can request to load only with your “bubble”.

Snow School

We will be offering both group and private lessons this season! Facial coverings will always be required, and lessons will need to be purchased in advance – there will be no walk-up, day-of lessons available. Specifics on class types for children are still being determined, and more details will be shared as we get closer to the season.

Food and Beverage

Our Day Lodge will be open with a few changes, along with the new outdoor Whiskey Jack Bistro for you and your family to enjoy. We also encourage you to bring your own water, snacks, and other food with you on the mountain to ensure you stay hydrated and have the energy you need for an awesome snow day.

The Rental Shop

Ski and snowboard rentals will be available! We will be managing the number of people in the rental shop, and facial coverings for guest and staff will always be required. All equipment will be fully sanitized between each guest’s use, and employees will take additional precautions during portions of the process that require close interactions with guests.